A monitored alarm system includes features beyond basic bell-only alarms, as it is externally monitored by an Alarm Receiving Centre (ARC). The ARC oversees activity and, where applicable, can alert the police. This system is ideal for unoccupied or high-risk premises, offering added peace of mind by ensuring continuous external surveillance of your property or business.
In a monitored alarm system, before notifying the police, the designated key holder(s) will be contacted by the Alarm Receiving Centre (ARC). This ensures that authorized personnel are informed first, allowing them to assess the situation and take appropriate action if necessary, such as verifying the alarm or responding to the incident on-site. This step helps to prevent unnecessary police call-outs and ensures a more efficient and coordinated response to alarms.